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Ecotech Print Solutions values your privacy. This Privacy Policy outlines how we handle your personal information, ensuring your privacy is protected. By visiting Ecotech Print Solutions, you accept the practices described in this Privacy Notice.

What Personal Information About Customers Does Ecotech Print Solutions Gather?
The information we collect from customers helps us personalize and continually improve your shopping experience. Here are the types of information we gather:

Information You Give Us
We receive and store any information you enter on our website or provide us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information you provide for such purposes as responding to your requests, customizing future shopping experiences, improving our services, and communicating with you.

Automatic Information
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your web browser accesses Ecotech Print Solutions. This includes:

The Internet protocol (IP) address used to connect your computer to the Internet Login details, email address, and password Computer and connection information such as browser type and version, operating system, and platform Purchase history and the full Uniform Resource Locators (URL) clickstream to, through, and from our website, including date and time Cookie number and products you viewed or searched for E-mail Communications We send emails to inform you of the progress of your order and occasionally send newsletters. If you do not want to receive newsletters, please adjust your account settings to unsubscribe.

Information from Other Sources
We sometimes receive updated delivery and address information from our shippers or other sources to correct our records and deliver your next purchase or communication more efficiently.

Cookies
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site’s systems to recognize your browser and capture and remember certain information. We use cookies to:

Help remember and process the items in your shopping cart Understand and save your preferences for future visits Keep track of advertisements and compile aggregate data about site traffic and interaction You can choose to accept or decline cookies. Declining cookies may prevent you from taking full advantage of the website.

Does Ecotech Print Solutions Share the Information It Receives?
We value your trust and share customer information only as described below:
Agents
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions for us only, and may not use it for other purposes.
Business Transfers
As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that Ecotech Print Solutions, or substantially all of its assets, are acquired, customer information will be one of the transferred assets.
Protection of Ecotech Print Solutions and Others
We release account and other personal information when we believe it is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Ecotech Print Solutions, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?
We work to protect the security of your information during transmission by using NAB as one of our payment processors. NAB processes credit cards, so Ecotech Print Solutions will NEVER see your credit card number. NAB protects your privacy and information by using Secure Sockets Layer (SSL) software, which encrypts the information you input. It is important for you to protect against unauthorized access to your password and your computer. Be sure to sign off when finished using a shared computer.
What Information Can I Access?
Ecotech Print Solutions gives you access to the following information about you for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our website evolves.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or take advantage of Ecotech Print Solutions features such as automatic login and permanent shopping carts. You can add or update certain information on pages such as those listed in the "My Account" pages. When you update information, we usually keep a copy of the prior version for our records. If you do not want to receive emails or other mail from us, please adjust your account settings to reflect this in the newsletter menu.

Children
Ecotech Print Solutions does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Ecotech Print Solutions only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit Ecotech Print Solutions, your visit and any dispute over privacy are subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of New South Wales. If you have any concerns about privacy at Ecotech Print Solutions, please send us a thorough description to privacy@ecotechprintsolutions.com.au, and we will try to resolve it. Our business changes constantly. This Notice and the Conditions of Use will change also, and the use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may email periodic reminders of our notices and conditions unless you have instructed us not to, but you should check our website frequently to see recent changes.
Information You Give Us
You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product, make an order, provide information in Your Account (and you might have more than one if you have used more than one email address when shopping with us), communicate with us by phone, email, or otherwise, complete a questionnaire or a contest entry form, participate in Discussion Boards, provide and rate Reviews. As a result of those actions, you might supply us with such information as your name, address, and phone number, people to whom purchases have been shipped (including address and phone number), other people, content of reviews and emails to us, and financial information. Automatic Information
Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet, login, email address, password, computer and connection information such as browser type and version, operating system, and platform, purchase history, the full Uniform Resource Locators (URL) clickstream to, through, and from our website, including date and time, cookie number, and products you viewed or searched for.

Do We Use Cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site’s systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Remarketing
We use third-party remarketing tracking cookies, such as Google AdWords. Remarketing tracking cookies mean that customers will continue to see advertisements for Ecotech Print Solutions across the Internet on the Google, Yahoo, Bing, and Facebook Content Networks. Ecotech Print Solutions respects the privacy of customers and does not collect any personally identifiable information through the remarketing cookie. The third-party vendors, such as Google AdWords, place cookies on browsers to ensure advertisements and special offers are of interest and relevance to web users. This advertising information is gleaned by Google from a web user's visits to web pages across the Internet.
Opt-Out
Customers may wish to use the Google Ad Preference function if they have a Google Account. This function will show customers what Google has established as their interests. Advertisements seen while surfing the Internet are based on this information. Customers may wish to change this information or remove the relevant categories. Customers can also visit the Network Advertising Initiative website. The Consumer Opt-Out link provides you with detailed information and a function that allows you to opt-out of Internet-based advertising.

How Can My Data Be Deleted?

If you have created an account or purchased from Ecotech Print Solutions, Ecotech Print Solutions acts as the data controller. In this case, we will delete the data associated with your account or purchase upon request via email to privacy@ecotechprintsolutions.com.au.

This data is deleted from the system immediately and cannot be recovered by any users or Ecotech Print Solutions employees after this point. Data that has been deleted or otherwise destroyed cannot be recovered at any time. A sufficient warning is given to the account holder or purchaser before data is permanently deleted.

Data may still remain in the system's backup files, which will be deleted periodically. We undertake to perform the deletion within one month (30 calendar days) and will send you a confirmation once the information has been deleted. Wherever possible, we will aim to complete the request in advance of the deadline.